Fixing something is one of the most underrated, undervalued, and least understood
thinking functions. With fixing something you want it to work again with no further attention
(maintenance) demanded It just should operate as needed for as long as is needed.
The MindSights™ FIX-IT thinking strategy will help you keep a reliable,
efficient and productive process, organization, or product in place. Instead of the bulk of your energy
being consumed on maintenance work; your energy can now go into pushing purposes forward and
expanding goals.
| Table of Contents |
| |
| Preface | ... 1 |
| Introduction | ... 3 |
| Fix-it Framework Tutorial | ... 5 |
| | |
| Step 1: Define the problem that needs fixing (Workspace)
| ... 7 |
| Problem Standard (Normative) Statement | ... 10
|
| Validate the Real Problem | ... 11 |
| Transient (Change) Description | ... 12 |
| So What Test (Auto Calc) | ... 13 |
| Fix-it Approaches | ... 15 |
| | |
| Step 2: Analyze the condition that needs corrective action (Workspace)
| ... 16 |
| Deviation (Gap) Analysis | ... 18 |
| Problem Source - Five Whys Causal Chain | ... 19
|
| Why/Because Causal Chain | ... 20 |
| Cause & Effect (Fishbone) Diagram | ... 22 |
| | |
| Step 3: Develop corrective action solutions (Workspace) | ...
24 |
| STOP (Situation-Target-Obstacle-Proposal) | ... 25
|
| Incubation | ... 27 |
| Classic Group Brainstorming | ... 28 |
| Reverse Thinking | ... 30 |
| | |
| Step 4: Decide on and implement solution (Workspace) | ...
31 |
| Prioritization Matrix | ... 32 |
| Pros & Cons - Idea/Solution | ... 33 |
| Responsibility Assignment Matrix | ... 34 |
| | |
| Step 5: Prevent future problem recurrence (Workspace) | ...
36 |
| Systems Feedback | ... 37 |
| Run & Control Charts | ... 39 |
| Failure Mode and Effect Analysis - FMEA (Auto Calc) | ...
41 |
| | |
| Final Report - Fix It | ... 44 |
| |
