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Building Trust  build

Meeting participants who don’t trust each other are less likely to produce successful meeting outcomes. Developing trust comes from openness and honesty. Use the following to help build trust among your meeting participants.

1.               Identify current level of trust

2.               Enhance personal relationships

3.               Ask meeting related questions

 

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1. Identify current level of trust [Top]

To find the current level of trust of people who know each other, ask meeting participants one or more of the following questions.

 

On a scale of 1 to 10 with 10 being the best (yes/agree) and 1 being the worst (no/disagree) … how would you rate.

o People are honest with each other, and little spin is going on.

o There is a feeling of trust and openness for expressing viewpoints.

o People readily share information and freely help each other.

o Everyone has a chance to provide input.

o People accept responsibility and follow through on what they commit to.

o Everyone is working together toward common goals.

o The team is having fun.

 

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2. Enhance personal relationships to build trust [Top]

Meeting participants who come known to each other as human beings, not as opponents, are much more likely to trust each other. Try to create a “conversation” question that will get people to open-up, for example:

o How might being at this meeting fit into your life’s journey?

o What was the most difficult challenge or success you faced as a kid?

o What have you learned from successes and failures in your life, on the job?

o What do you do for fun, and how might that help this meeting?

o What is one of your strengths, and how might it contribute our meeting?

o What is one of your weaknesses that others in the meeting can help balance?

o What is your trust belief system: do you give trust freely or should it be earned?

o Are there trust examples in your work/life you are willing to share?

o How do you define”spin” and when is it ok to use it?

 

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3. Ask meeting related questions to build trust [Top]

Trust can also be built when meeting participants have a clear focus of the meeting purpose and goals.

 

Ask each person questions like:

·     What one question would you like answered by the end of the meeting? 

·     What meeting outcome would help you personally?

·     What about coming to this meeting did you wrestle with?

·     What is the most important contribution you can make? 

·     What are your hopes or concerns about this meeting?

 

Ask the group questions like:

·     Is everyone clear on the meeting’s purpose and goals/outcomes?

·     What would be the perfect meeting result and make everyone happy?

·     Is there anything that should be added to our meeting?

·     What “result or outcome” do you definitely NOT want to happen?

·     What is one question that nobody has ever asked, but should be asked?

·     What questions have been asked in the past, but not answered?

·     What decision should this meeting work towards?