Facilitator Questions
Finding and asking the right questions gives the
mind
the best chance to find the right answers.
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Define problem & goal |
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What about this problem needs to change immediately? o How would you state the problem in 10-15 words? o
How might other people state the problem differently? o What would be the consequences of doing nothing? o How will the problem/situation look
after it’s been resolved? Write a
short goal statement. |
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Analyze facts & obstacles |
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o When did this problem first occur? o What key facts do you know with 100% certainty? o Do other people see these
facts differently? How? o What change(s) were made just before the
problem started? o What is the main obstacle that if
fixed might resolve the problem? |
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Find solutions |
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o Quickly list as many solutions (good or bad) in 3 minutes. o What
would be an ideal solution? o What is the most practical idea/solution for the problem? o What
is the easiest solution to implement? o Brainstorm at least 15-20 other ideas (solutions). |
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Decide on best solution |
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o What
is the most important criterion for evaluating alternative solutions? o
Who should make the decision? o What
alternative best solves the problem and meets stated goals? o
What alternative is easiest to implement? o Does
the decision (solution) create other potential problems? |
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Determine implementation actions |
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o Is everyone completely committed to executing this decision no
matter what? o What are the most important action
steps needed to implement this solution? o What are the major obstacles to implementation? How can they
be overcome? o What
milestones would help measure implementation progress? o Are resources available to implement in a timely manner? |
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