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Eye-of-the-Beholder Viewpoints
tool4a
Why Use It
Problems and opportunities
are often truly in the “eyes of the beholder.” What is a problem or
opportunity for some people ... may not be for others. Actively seek to
imagine how others might describe a problem to gain a broader perspective on
any situation.
How to Use It
Use
this thinklet to identify different viewpoints and help ensure you are
solving the right problem. Add viewpoints to fit your situation.
Original
Problem/Opportunity Statement
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Different
Viewpoints
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Restate the
Original Problem
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Owner’s
Eyes
Restate
the problem from the ‘eyes’ of the person responsible for resolving it.
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Empathy
Eyes
Restate
the problem from the ‘eyes’ of other people involved with it.
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Fresh
Eyes
Speculate
how people not close or involved with the situation might see it.
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Opposite
Eyes
State
the situation from the ‘eyes’ of a person who holds the opposite viewpoint.
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Unbiased
Eyes
Identify
personal or team biases that might influence the perception of the problem.
Restate it from an unbiased perspective.
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Others
Eyes
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Final
Problem Statement
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