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Building Relationships |
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Meeting participants who
don’t trust each other are less likely to produce successful
meeting outcomes. Developing trust comes from openness and honesty. Use the
following to help build trust among your meeting participants. 1.
Identify current level of
trust 2.
Enhance personal relationships 3.
Ask meeting related questions 1. Identify current level of trust [Top] To find the current
level of trust of people who know each other, ask meeting participants one or
more of the following questions. On a scale of 1 to
10 with 10 being the best (yes/agree) and 1 being the worst (no/disagree) …
how would you rate. o People are honest with each other, and little spin
is going on. o There is a feeling of trust and openness for expressing viewpoints. o People readily share information and freely help
each other. o Everyone has a
chance to provide input. o People accept responsibility and follow through on
what they commit to. o
Everyone is working together toward common goals. o The team is having fun. 2. Enhance personal relationships to build trust [Top] Meeting
participants who come known to each other as human beings, not as opponents,
are much more likely to trust each other. Try to create a “conversation”
question that will get people to open-up, for example: o
How might being at this meeting fit into your life’s
journey? o What
was the most difficult challenge or success you faced as a kid? o
What have you learned from successes and failures in
your life, on the job? o What
do you do for fun, and how might that help this meeting? o
What is one of your strengths, and how might it
contribute our meeting? o What
is one of your weaknesses that others in the meeting can help balance? o
What is your trust belief system: do you give trust
freely or should it be earned? o Are
there trust examples in your work/life you are willing to share? o
How do you define”spin” and
when is it ok to use it? 3. Ask meeting related questions to build trust [Top] Trust
can also be built when meeting participants have a clear focus of the meeting
purpose and goals. Ask
each person questions like: · What one question would you like answered by the
end of the meeting? · What meeting
outcome would help you personally? · What
about coming to this meeting did you wrestle with? · What is the most
important contribution you can make? · What are your hopes or concerns about this
meeting? Ask
the group questions like: · Is
everyone clear on the meeting’s purpose and goals/outcomes? · What would be the perfect meeting result and make everyone
happy? · Is
there anything that should be added to our meeting? · What “result or outcome” do you definitely NOT want to happen? · What
is one question that nobody has ever asked, but should be asked? · What questions have
been asked in the past, but not answered? · What decision
should this meeting work towards? |
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