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Problems vs. Issues vs. Opportunities
It’s common to mistake
problems, issues, and opportunities. Yet, correctly identifying the
situation is a critical first step for effective thinking. This is vital
because you use different thinking processes and tools depending on what
you are trying to resolve.
What
are the differences?
- Problems and problem solving reacts to change: Problems are conflict situations where
people have opposite positions. Problem solving is more about choosing
between either/or alternatives, e.g. restore a problem to either its past condition
(don’t change) or accept
the changed condition.
- Opportunities and innovative thinking manages change: Opportunities,
unlike a problem, are where people are not directly opposed. Rather,
people are roughly going in the same direction
but have differences on how to get there. In these situations, innovative thinking (not problem solving)
is used to develop and/both alternatives that combine the best of all
positions.
- Issues: An issue is a
matter about which sensible people disagree. Compared to problems,
issues do not require developing
solutions or actions to change the situation. Resolving issues means reaching understanding and agreement on what
belief or viewpoint is the most reasonable
The following truly
are “problem solving” applications. Like any work task, make sure you
choose the right tool for the type of problem you are working on.
See the white paper - Industrial-age
and Knowledge–age Thinking: The need for “and/both” thinking.
Go To Top psapp
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MindSights
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Problem Solving Applications
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Basic 90-min. Problem Solving Coach - $9.95 See More Info Buy Now
Use this application
when you or your team need a quick resolution. It guides you or your team
through a simple series of questions and tools that increases the quality
of results and gives enough certainty and agreement that you can take
effective action.
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Creative
Problem Solving Coach - $14.95 See More
Info Buy Now
Alex Osborn and Dr.
Sidney Parnes developed the Creative Problems Solving Process (CPS) in
the 1950s. Use this application to guide you or your team to find creative problem
solutions.
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Systems
Problem Solving Coach - $19.95 See More
Info Buy Now
Problems
generally do not exist in isolation. Use this application for complex
problems. Instead of concentrating on resolving a specific problem, this
application focuses on resolving the whole by analyzing the
interrelationship between the problem parts.
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Root Cause Problem
Solving Coach - $14.95 See More Info Buy Now
Root cause analysis
(RCA) is about returning the problem back to a prior condition or
standard. The purpose of RCA is to
take corrective actions and prevent the problem from ever happening
again. Use
this application to determine the right point (root cause) where change
can have the greatest impact on solving the problem.
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How to Solve Any
Problem Free – click here
Use this problem
solving application to resolve any problem/situation in any area of your personal
or work life. The key to solving problems, no matter how complex or
difficult, is to define and resolve the “easiest part first.” This method
allows a gradual way of confronting what may appear to be an insurmountable
situation.
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Problem Solving
Package $49.95 Buy Now
Includes
all the above applications, a 59.95 value.
- 90-minute
Problem Solving Coach
- Creative
Problem Solving Coach
- Systems
Problem Solving Coach
- Root
Cause (RCA) Problem Solving
Coach
- How
to Solve Any Problem
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Complete Problem
Solving Package $49.95 Buy Now
Includes
all the above applications, a 59.95 value.
- 90-minute
Problem Solving Coach
- Creative
Problem Solving Coach
- Systems
Problem Solving Coach
- Root
Cause (RCA) Problem Solving
Coach
- How
to Solve Any Problem
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Complete Problem
Solving Package $49.95 Buy Now
Includes
all the above applications, a 59.95 value.
- 90-minute
Problem Solving Coach
- Creative
Problem Solving Coach
- Systems
Problem Solving Coach
- Root
Cause (RCA) Problem Solving
Coach
- How
to Solve Any Problem
|
|
|
Complete Problem
Solving Package $49.95 Buy Now
Includes
all the above applications, a 59.95 value.
- 90-minute
Problem Solving Coach
- Creative
Problem Solving Coach
- Systems
Problem Solving Coach
- Root
Cause (RCA) Problem Solving
Coach
- How
to Solve Any Problem
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