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Simplified
Lean Six Sigma |
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Home Products Downloads/Demos Consulting Training About Us Purchase |
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Simplified Lean Six
Sigma - $29.95 Buy Now Use a simplified Six
Sigma approach to improve your business and organizational processes. Five
meeting modules using the DMAIC method include 35 tools and 200+ key
questions. Tools include: VOC, SWOT, SIPOC, FMEA, Value Map, Balanced
Scorecard, etc. |
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Six Sigma Six-sigma is a methodology and set of tools used to improve quality to near perfection (less than 3.4 defects/problems per million). Six Sigma generally follows a DMAIC process. The following are the DMAIC agendas. They are designed to be used to elevate your team (meeting) to the proficiency of trained Green/Black belts. Note: While the DMAIC methodology presented below may
appear linear and explicitly define, it is likely that an iterative approach
may be necessary … Thinking is not a linear process! |
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DEFINE PHASE Prepare a Project
Charter that DEFINES the business
process, project boundaries, customers, their product and service
requirements and expectations. |
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DEFINE Thinking Tasks |
Recommended Tools |
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Problem Statement ·
Treatment Alternatives ·
Identify Improvement Opportunities · SWOT Analysis ·
SWOT Jump Start ·
Individual Work Observation & Improvement |
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Task 2: Select
the best business process opportunity to work on. |
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Task 3: Define
process boundaries, customer requirements & goals. |
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Voice
of Customer CTQ Requirements |
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Task 4: Develop
the business case and prepare a project charter. |
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MEASURE PHASE MEASURE the business
process to determine current performance. Collect data from many sources to determine
data/metrics and compare to customer requirements and expectations. Establish
new measurement goals as needed. |
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Measure Thinking Tasks |
Recommended Tools |
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Task 1: Identify Measurements and prepare a data collection strategy. |
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Balanced Scorecard: Dashboard |
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Task 2: Gather baseline information and measure current performance. |
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Pareto ·
Interaction & Relationship
Worksheet |
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ANALYZE PHASE ANALYZE the data collected to determine root causes of
defects/problems and identify gaps between current performance and new goal
performance |
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Analyze Thinking Tasks |
Recommended Tools |
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Task 1: Identify the obstacles that are preventing
this process from improving. |
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Task 2: Analyze the root causes
of existing defects and problems. |
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Why/Because Causal Chain Analysis ·
Cause & Effect Fishbone Diagram ·
Root Cause Analysis Questions |
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IMPROVE PHASE IMPROVE the business process by designing (and
implementing) creative solutions to eliminate defects/problems or achieve
desired performance levels. |
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Improve Thinking Task |
Recommended Tools |
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STOP
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Practical Solution Pros & Cons |
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· Evaluation
Criteria Checklist |
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FMEA |
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CONTROL PHASE CONTROL the improvements to ensure they are functioning and
develop processes to maintain “new performance” levels and prevent reverting back to “old performance”. |
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Agenda Thinking Tasks |
Recommended Tools |
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Task 1: Develop control and
feedback to maintain and promote continuous improvement. |
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Histogram and Frequency Charts |
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Lessons Learned – Facilitator questions |
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